Refund and Returns Policy

At texevis.xyz, we strive to provide the highest quality organic detox solutions to support your health and wellness. We value your satisfaction and are committed to ensuring a seamless shopping experience. Below is our detailed Refund and Returns Policy.

Refund and Returns Policy Overview

  • Eligibility for Refunds and Returns: To be eligible for a return or refund, your item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.

  • Timeframe: Requests for returns or refunds must be initiated within 30 days of purchase.

Conditions for Returns

  1. Damaged or Defective Products:

    • If you receive a damaged or defective product, please contact us immediately for assistance.

    • We will arrange a replacement or refund after verifying the issue.

  2. Incorrect Orders:

    • If you receive an incorrect product, notify us within 7 days of receipt. We will correct the error promptly at no additional cost.

  3. Non-returnable Items:

    • Perishable goods, such as certain detox drinks, may not be eligible for returns unless defective or damaged.

    • Gift cards and promotional items are also non-returnable.

How to Initiate a Return

  1. Contact Us:

    • Email: info@texevis.xyz

    • Phone: (770) 972-0456

    • Include your order number, details about the product, and the reason for the return.

  2. Ship the Item:

    • Once your return is approved, you will receive instructions on where to ship the item.

    • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect item).

  3. Processing Refunds:

    • Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Exchanges

If you wish to exchange an item for a different product, please contact us to confirm availability. Exchanges follow the same conditions and process as returns.

Contact Information

For any questions about our Refund and Returns Policy, feel free to reach out to us:

  • Address: 327 E 93rd St, New York, NY 10128, USA

  • Phone: (770) 972-0456

  • Email: info@texevis.xyz

We are committed to ensuring your satisfaction with texevis.xyz’s organic detox solutions. Shop with confidence knowing your health and happiness are our priorities.